Boho Casino Privacy Policy

Boho Casino takes the privacy of its Canadian users seriously. Personal data is collected only for defined, lawful purposes and is protected through a combination of technical and organizational security measures. The platform is designed to handle user information with care, transparency, and full respect for applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation.

The following points outline the key aspects of how personal data is collected and safeguarded:

• Users are required to provide identification documents, contact details, and payment information during registration and verification;
• Technical data such as IP addresses, device identifiers, and browsing behaviour is collected automatically during site use;
• Personal information is collected only for purposes that are clearly identified prior to or at the time of collection;
• Data is used to create and manage user accounts, process financial transactions, and provide customer support;
• Analytics and usage data are collected to improve the quality and functionality of the services offered;
• Marketing communications are sent only where users have provided their consent;
• All data is stored on secure servers protected by encryption and access controls;
• Access to personal information is restricted to authorized personnel and trusted third-party processors bound by confidentiality obligations;
• Data retention periods are defined and enforced in accordance with legal and regulatory requirements;
• Users may request access to, correction of, or deletion of their personal information at any time by contacting customer support.

Users have the right to know what personal information is held about them, to request corrections where the data is inaccurate, and to ask for the removal of data that is no longer needed for its original purpose. These rights can be exercised by submitting a written request through the platform’s designated support channels. Requests are handled in a timely manner and in compliance with applicable legislation.

Boho Casino complies with Canada’s federal and provincial privacy frameworks, including PIPEDA and, where applicable, the Act respecting the protection of personal information in the private sector (Quebec Law 25). The platform is designed to meet the accountability, transparency, and consent principles that form the foundation of Canadian data protection law.

Personal data collected from users in Canada is used exclusively for purposes that are lawful, necessary, and proportionate to the services provided. Boho Casino processes this information to fulfil contractual obligations, maintain regulatory compliance, and continuously improve the quality of its online platform. Users are informed of the intended uses of their data at the time of collection, and no personal information is processed in a manner inconsistent with those stated purposes. Where required, additional consent is obtained before data is used for new or secondary purposes.

The following points illustrate the primary uses of collected personal information:

• Creating, maintaining, and managing user accounts on the platform;
• Processing deposits, withdrawals, and other financial transactions securely;
• Verifying user identity and age in accordance with Canadian regulatory requirements;
• Detecting, investigating, and preventing fraudulent activity, money laundering, and other unlawful conduct;
• Providing responsive and informed customer support services;
• Sending account-related notifications, promotional offers, and updates where consent has been provided;
• Conducting internal analytics to understand user behaviour and improve service delivery;
• Fulfilling legal obligations, including reporting requirements under applicable Canadian law;
• Personalizing the user experience based on individual preferences and activity;
• Sharing data with licensed third-party service providers where necessary to deliver core platform functions.

All data processing activities are grounded in a lawful basis as defined under Canadian privacy legislation, including user consent, contractual necessity, and legal obligation. Boho Casino does not sell personal information to third parties, and all processing is conducted transparently and in good faith.

Users registered on the platform may access and review their personal information at any time through their account settings. Should any details be found to be inaccurate, incomplete, or outdated, users are encouraged to update them directly within their account profile or to contact the customer support team for assistance. Requests to modify or delete personal data are handled promptly and in accordance with applicable Canadian privacy legislation, provided that retention of the data is not required by law or for the resolution of ongoing disputes.

By registering and using the services, users acknowledge and consent to the security verification procedures carried out by the platform, including identity checks conducted in compliance with anti-money laundering regulations. Users also consent to the handling of their payment information by authorized electronic service providers engaged by the platform to process financial transactions securely. These providers are bound by confidentiality agreements and are not permitted to use payment data for any purpose beyond the scope of the transaction they are facilitating.

Boho Casino is committed to maintaining the integrity, accuracy, and security of all personal information under its control. The platform takes reasonable steps to ensure that user data remains current, protected from unauthorized access, and used only in the manner described in this Privacy Policy.

The services offered by Boho Casino are intended strictly for individuals who are 18 years of age or older. The platform does not knowingly collect, store, or process personal information from minors. While the platform uses age verification tools and procedures, it acknowledges that it cannot guarantee the accuracy of age declarations without the submission of valid identity documents.

The following points outline the platform’s approach to protecting minors’ privacy:

• Registration and access to services are restricted to users who confirm they are at least 18 years of age;
• Users are required to submit government-issued identification to complete the account verification process;
• If a parent or legal guardian believes that a minor has registered on the platform, they may submit a written request to have the account reviewed and closed;
• Upon verified notification from a parent or guardian, all personal data associated with a minor’s account will be permanently deleted;
• Any funds held in an account found to belong to a minor will be handled in accordance with applicable Canadian law and regulatory guidance;
• The platform cooperates fully with regulatory authorities and law enforcement in matters involving the protection of minors.

Personal data collected from users in Canada may be transferred to and processed in countries other than Canada, including jurisdictions where the platform’s partners, service providers, and data processors operate. These transfers are necessary to deliver core platform functions and to fulfil contractual and regulatory obligations. By registering and using the services, users provide their informed consent to such international data transfers. The platform ensures that all partners and processors who receive personal information are bound by confidentiality obligations and data protection standards consistent with Canadian privacy law.

The following points summarize the platform’s approach to cross-border data transfers:

• Personal data may be processed outside Canada where authorized third-party service providers are located;
• All international data transfers are governed by contractual agreements that require recipients to maintain appropriate security and confidentiality standards;
• The platform does not transfer personal data to jurisdictions that do not offer an adequate level of protection without implementing appropriate safeguards;
• Users are notified of the general categories of international recipients through this Privacy Policy;
• The platform remains accountable for personal data transferred to third parties on its behalf, regardless of the country of processing;
• Users who have concerns about the international transfer of their personal data may contact the platform’s privacy team for further information.

A legal disclaimer may qualify, limit, or otherwise affect the scope and application of the provisions set out in this Privacy Policy. The disclaimer becomes effective at the point at which a user accepts this policy, whether through a formal signature, an active acceptance mechanism on the platform, or the act of accessing and using the services.

The following points describe the key aspects of this legal disclaimer:

• Boho Casino reserves the right to amend this Privacy Policy at any time, with changes taking effect upon publication on the platform;
• Continued use of the services following any amendment constitutes acceptance of the revised policy;
• The platform is not liable for data breaches or losses resulting from circumstances beyond its reasonable control, including unauthorized access by third parties despite appropriate security measures;
• Users are responsible for maintaining the confidentiality of their account credentials and for any activity conducted through their account;
• This Privacy Policy does not create any contractual rights beyond those expressly stated herein;
• In the event of a conflict between this Privacy Policy and any other agreement between the user and the platform, the terms most protective of personal data shall prevail.

Cookies are small text files placed on a user’s device by a website during a browsing session. The platform uses cookies to collect statistical data about how users interact with the site, to analyse browsing behaviour, to personalize the experience based on individual preferences, and to support ongoing improvements to the platform’s functionality and performance. Cookies help the platform understand which areas of the site are most frequently visited, how long users engage with specific content, and what adjustments may improve the overall quality of the online experience. The information gathered through cookies is not used to identify users in a personally intrusive manner but rather to generate aggregated insights that guide platform development. Cookies stored on a user’s device are retained for a period of up to one year, after which they expire and are removed automatically. Users may adjust their browser settings to decline or delete cookies at any time; however, doing so may affect the availability or performance of certain features on the platform.

By accessing and using the services provided by Boho Casino in Canada, users confirm that they have read, understood, and accepted the terms of this Privacy Policy in its current form. The most recent version of this document supersedes and replaces all prior versions, and it is the user’s responsibility to review the policy periodically to remain informed of any updates. Use of the platform following any revision to this policy constitutes acceptance of the updated terms.

Personal data collected through the platform may be disclosed to third parties in certain circumstances, including compliance with legal obligations, the resolution of disputes, and the fulfilment of contractual agreements with authorized service providers. Where the identity of such third parties is publicly listed on the platform, users are encouraged to review their respective privacy policies. Where third parties are not individually identified on the platform, users are informed of the general purpose and scope of any data sharing through this Privacy Policy. By registering and using the services, users provide their consent to the sharing of personal information with third parties as described herein.

The following points outline the circumstances under which personal data may be shared with third parties:

• Disclosure to regulatory authorities or law enforcement agencies where required by Canadian law or a valid legal order;
• Sharing with licensed payment processors and financial institutions to facilitate secure transactions;
• Transfer to identity verification and fraud prevention service providers engaged to meet regulatory requirements;
• Disclosure in the context of legal proceedings, arbitration, or dispute resolution processes;
• Sharing with technology and infrastructure providers who support the operation and maintenance of the platform;
• Transfer to marketing and communications partners where users have consented to receive promotional content;
• Disclosure in connection with a merger, acquisition, or transfer of business assets, subject to confidentiality obligations;
• Sharing with analytics providers who process aggregated and anonymized data to support platform improvement.

The platform may contain links to third-party websites that are not owned or operated by Boho Casino. Each of these external websites maintains its own privacy policy and data handling practices, which are entirely independent of this document. The platform is not responsible for the collection, use, or protection of personal information by any third-party website accessed through a link on the platform. Users are advised to exercise caution when navigating to external sites and to review the applicable privacy policy of any third-party website before submitting personal information.

The following points summarize the platform’s position on links to external websites:

• The presence of a link to a third-party website does not constitute an endorsement of that site or its privacy practices;
• The platform has no control over the content, security measures, or data handling procedures of external websites;
• Personal information submitted directly to a third-party website is subject to that website’s own privacy policy;
• Users who follow external links do so at their own discretion and assume responsibility for reviewing the privacy terms of the destination site;
• The platform is not liable for any privacy breaches, data loss, or harm resulting from a user’s interaction with a third-party website;
• Users are encouraged to report broken links or concerns about linked external content to the platform’s support team;
• Third-party websites accessible through the platform may use their own cookies and tracking technologies, which are not governed by this Privacy Policy;
• This Privacy Policy applies solely to personal information collected directly by the platform through its own services and online properties.