Responsible Gaming at Boho Casino

Gambling is a form of entertainment. However, it always carries the risk of financial loss. Understanding this is the first step toward playing responsibly.

At Boho Casino, you have access to tools designed to help you maintain control over your activity. Here is how you can protect your financial and emotional well-being while you play:

• Set a budget before you play. Only wager amounts you can afford to lose. Never treat gambling as a source of income;
• Use deposit limits. You can set daily, weekly, or monthly deposit caps directly in your account settings;
• Track your time. Use session time reminders to stay aware of how long you have been playing;
• Take regular breaks. Step away from the screen periodically. This helps you maintain perspective and avoid impulsive decisions;
• Keep gambling separate from daily responsibilities. Never use money intended for rent, bills, or groceries;
• Stay informed about the odds. Every game is based on chance. No strategy guarantees a win;
• Play for enjoyment, not to recover losses. Chasing losses is one of the most common signs of risky betting behaviour.

Responsible gambling means making informed choices. The tools on our platform are here to support those choices.

Gambling addiction can develop gradually and may not be immediately obvious. Recognising the warning signs early is essential to getting the help you need.

The following indicators may suggest a gambling problem:

• Spending more money or time gambling than originally intended;
• Feeling restless or irritable when attempting to cut back or stop;
• Repeatedly trying to win back money that has been lost;
• Lying to family members, friends, or colleagues about gambling habits;
• Neglecting work, school, or personal responsibilities due to gambling;
• Borrowing money or selling possessions to fund betting activity;
• Continuing to gamble despite serious financial or relationship consequences;
• Using gambling as a way to escape stress, anxiety, or personal problems;
• Thinking about gambling constantly, even when doing other activities;
• Failed attempts to reduce or stop gambling on your own.

Gambling addiction is a serious condition that affects both mental health and financial stability. If you recognise any of these signs in yourself or someone you know, seeking support is the right step forward.

Dealing with betting addiction requires honest self-reflection and a willingness to seek support. There are concrete actions you can take to regain control.

Boho Casino recommends the following steps to help prevent or address gambling addiction:

• Use self-exclusion. You can request a self-exclusion period through your account or by contacting our support team. This temporarily blocks access to your account;
• Set strict account limits. Apply deposit, loss, or wager limits to reduce the risk of overspending;
• Enable cooling-off periods. Take a short break from the platform when you feel your habits are becoming harmful;
• Talk to someone you trust. Sharing your concerns with a friend or family member can ease the burden and open the door to accountability;
• Contact a professional counsellor. Trained therapists who specialise in gambling addiction can provide personalised guidance;
• Join a support group. Connecting with others who share similar experiences can be a powerful part of recovery;
• Avoid triggers. Identify situations, emotions, or environments that lead to impulsive gambling and develop strategies to manage them;
• Keep a gambling diary. Tracking your betting activity helps you stay aware of patterns and amounts spent;
• Reach out to national helplines. Free and confidential support is available across Canada at any time;
• Seek help early. The sooner you address a concern, the more effective the support will be.

Help is available. Taking the first step is the most important one.

You are not alone. Across Canada, there are trusted organisations that provide free, confidential support for gambling addiction and related concerns.

The following resources are available to players in Canada:

• Gambling Support Ontario (ConnexOntario): Free mental health and addictions support referrals. Call 1-866-531-2600 or visit connexontario.ca;
• Problem Gambling Institute of Ontario: Education and clinical resources for individuals and professionals. Visit problemgambling.ca;
• Centre for Addiction and Mental Health (CAMH): Canada’s leading addiction and mental health hospital. Visit camh.ca;
• Gamblers Anonymous Canada: Peer support meetings across the country. Visit gamblersanonymous.org;
• British Columbia Responsible & Problem Gambling Program: Support for BC residents. Call 1-888-795-6111 or visit bcresponsiblegambling.ca;
• Alberta Health Services Addiction Helpline: 24/7 support for Alberta residents. Call 1-866-332-2322;
• Jeu: aide et référence (Quebec): French and English support for Quebec residents. Call 1-800-461-0140 or visit jeudepathologique.ca;
• Manitoba Problem Gambling Helpline: Call 1-800-463-1554.

All services listed are free of charge and available in multiple languages.

If you are experiencing difficulties related to betting or gambling habits, our support team is available to help. You can reach Boho Casino directly to request account limits, activate self-exclusion, or ask questions about responsible gaming tools.

The following contact options are available for players in Canada:

• Live Chat: Available directly on the Boho Casino website, 24 hours a day, 7 days a week;
• Email: Send your inquiry to the support team via the official contact email listed on the website;
• Help Centre / FAQ: Access detailed guidance on account controls and responsible gaming policies through the on-site Help Centre.

All communications are handled with full confidentiality. Our support team is trained to assist with sensitive matters and will respond without judgement.